Overview

This Privacy Policy explains how ReChat.AI collects, uses, stores, and protects your personal information when you use our website and services. By using ReChat.AI, you consent to the practices described in this policy. For our full terms governing use of the service, please see our Terms of Use.

Privacy of Information

"Personal Information" refers to any information about an identifiable individual.

ReChat.AI collects personal information from you to create your online profile. ReChat.AI will not use or disclose your personal information for purposes other than those outlined in this policy.

If you have any questions regarding our policies on handling personal information, or if you wish to request access to or correction of your personal information under our care and control, please contact us at: rechat.chat@gmail.com.

Servers Location

If you are visiting the Site from outside of the USA, you understand that your connection will be through and to servers located in the USA, and the information you provide will be securely stored in our servers and internal systems located within the USA.

Security

Please note that we protect PII in our possession with strong encryption (at rest and in transit); all data transfers are through secure http protocol, and as such are encrypted. We also restrict access to PII to key employees and log all instances of access to PII. Our Payment Processor is fully PCI-compliant and encrypts all payment transactions using Secure Socket Layer technology.

Retention

We will only retain your PII for as long as is reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your PII for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for PII, we consider the amount, nature, and sensitivity of the PII, the potential risk of harm from unauthorized use or disclosure of your PII, the purposes for which we process your PII and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements. We store our logs and other technical records indefinitely.

Cookies and Local Storage

Cookies are text files that web servers may place on your hard disk to store your preferences. Cookies, by themselves, do not share your e-mail address or other PII unless you choose to provide this information. Our website does NOT utilize traditional cookies for tracking. However, we do use other limited tracking technologies to analyze visitor behavior, monitor site performance, and improve our services. We do utilize local storage on your device solely for essential authentication purposes — specifically, to keep you securely logged in across sessions. Please note that under certain European privacy laws, including the ePrivacy Directive, local storage may be treated similarly to cookies and is subject to the same legal requirements.

Third-Party Partner Services

Our Service uses Amazon Web Services, provided by Amazon.com, Inc., 410 Terry Ave N, Seattle, WA 98109 (“Amazon”) for cloud storage and data processing. This service may collect information regarding the use of other websites, apps and online resources. For more information on how Amazon uses data when you use our Site or Service, please follow this link: https://aws.amazon.com/privacy/. We also use Vercel, Inc., 340 Pine Street, Suite 701, San Francisco, CA 94104 ("Vercel"), to host and serve our application. Vercel may process certain user data in the course of delivering our Service. For more information on how Vercel handles data, please visit: https://vercel.com/legal/privacy-policy. Our database infrastructure relies on MongoDB, Inc., 1633 Broadway, 38th Floor, New York, NY 10019 ("MongoDB"). MongoDB acts as a sub-processor of personal information stored through our Service. For more information on how MongoDB handles data, please visit: https://www.mongodb.com/legal/privacy-policy. We may also use Google Cloud Platform, provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”) for cloud storage and data processing. This service may collect information regarding the use of other websites, apps and online resources. For more information on how Google uses data when you access our Site, please follow this link: https://cloud.google.com/terms/cloud-privacy-notice.

Do Not Track

At present, the Site does not specifically respond to browser do-not-track signals.

Children and Young People’s Information

We do not knowingly collect any PII from anyone under the age of 13, and we comply with all applicable privacy laws including the Children's Online Privacy Protection Act (“COPPA”) and associated Federal Trade Commission (“FTC”) rules for collecting PII from minors. If we discover that a child under the age of 13 has provided PII to us, we will make efforts to delete the child’s PII in accordance with the COPPA. If you believe that your child under 13 has gained access to our Site without your permission, please contact us at rechat.chat@gmail.com.

Disclosure and Communication

We may send you electronic communications about ReChat.AI changes and services. We may collect and share anonymous statistical information about usage and demographics.

Changes to This Policy

We may modify this Privacy Policy at any time, with changes taking effect upon publication on ReChat.AI. We recommend reviewing this policy periodically for updates. If you have any questions about this Privacy Policy or how your data is handled, please contact us at rechat.chat@gmail.com.