Frequently Asked Questions
Find answers to common questions about ReChat — platform features, discussion management, participant workflows, analytics, moderation, and account setup.
General
Common questions about ReChat and how it works.
Surveys collect opinions in isolation: one person, one response, no interaction. Most online focus group tools improve on in-person groups by collecting reactions from many participants simultaneously, but they still focus on gauging individual opinions rather than enabling real interaction. Messaging platforms let people talk freely but offer no structure, no moderation controls, and no built-in analysis. ReChat is built around structured interaction. Participants actually engage with each other, with prompts, and with activities, in a session you design from start to finish and analyze in real time.
Yes. All data is encrypted at rest and in transit. ReChat is subject to GDPR compliance for users in the EU and UK, and follows applicable US privacy laws. We do not sell your personal data. For full details, see our Privacy Policy.
ReChat currently works best on desktop browsers. Mobile support is on our roadmap and may be available in a future update.
ReChat currently supports English and Chinese. Support for additional languages is planned.
Participants join via a shared link. No account or download needed.
Yes. ReChat supports anonymous participation mode, so participants can engage without revealing their identity.
In ReChat, participants don't have to be people. You can add AI agents as participants in a discussion, alongside humans or on their own. This makes it possible to study human-to-AI interactions, run AI-to-AI discussions, test how AI responds in structured scenarios, and explore new forms of collaboration and research.
Yes. We offer a 7-day free trial so you can explore all platform features before committing to a plan.